About Us
Incorporated in 1989, Impact has comprehensive experience in skills training, training needs analysis, course and curriculum development, assessment and validation, and certification.
Impact is an Approved Training Partner of SkillsFuture Singapore, and provides a comprehensive range of courses across various WSQ frameworks.
Thousands of participants have benefited from our skills training programs.
Modular Courses
These WSQ courses are SSG-approved. Funding grants are available for all courses.
Multi-disciplinary Skills
From Challenge to Solution
(16 hours)
Solve problems in more than one way
3 Secrets to Achieving Positive Customer Service Experience
(24 hours)
Engage in Innovation
People Performance
Writing
Apply customer-centric style and Business Writing Principles to engage readers
Accounting and Finance
Admin and Human Resource
Information and Communication
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Specialist Certifications
Receive a certification upon completion of the respective SOAs.
Certified Office Admin Professional
WhatsApp us at 9146 9461 for more information.
Certified Customer Experience Specialist
WhatsApp us at 9146 9461 for more information.
Certified Leader and Coach
WhatsApp us at 9146 9461 for more information.
Effective Customer Service Skills for PROs
Contact Joanne at 8514 7154 for more information.
Service Excellence for CROs
Contact Joanne at 8514 7154 for more information.
Our Training Facilities
THE MEETING SUITE
150 Orchard Road #04-12 Orchard Plaza Singapore 238841 (5 minutes from Somerset MRT)
For adhoc rental of meeting facilities
WhatsApp 9146 9461
Interested in joining us?
Email your resume to
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