Established 1989
Your trusted partner in
lifelong learning
Accredited Training Provider for WSQ courses
About Us
Incorporated in 1989, Impact has comprehensive experience in skills training, training needs analysis, course and curriculum development, assessment and validation, and certification.
Impact is an Approved Training Partner of SkillsFuture Singapore, and provides a comprehensive range of courses across various WSQ frameworks.
Thousands of participants have benefited from our skills training programs.
Modular Courses
These WSQ courses are SSG-approved. Funding grants are available for all courses.
Multi-disciplinary Skills
Handling Difficult
Customer Situations
(16 hours)
Handle difficult customer situations professionally
Adapt to Change
(8 hours)
Be ahead in this fast-changing world
3 Secrets to Achieving Positive Customer Service Experience
(24 hours)
Engage in Innovation
People Performance
Writing
Apply customer-centric style and Business Writing Principles to engage readers
Accounting and Finance
Admin and Human Resource
Advanced Office Management and Administration Skills
(16 hours)
Advance your office administration skills
Information and Communication
Effective Data Visualisation
(8 hours)
Express and impress through a visual way
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Specialist Certifications
Receive a certification by Impact Management upon completion of the respective SOAs.
Certified Office Admin Professional
Certified Customer Experience Specialist
Certified Leader and Coach
Our Training Facilities
THE MEETING SUITE
150 Orchard Road #04-12 Orchard Plaza Singapore 238841 (5 minutes from Somerset MRT)
For adhoc rental of meeting facilities
WhatsApp 9146 9461
Interested in joining us?
Email your resume to
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